Terms of Service

1. Acceptance of these terms

1.1 These Terms of Service apply to every person or business that creates an account, requests access, signs in, accesses, browses, or uses AutoInvoice. By using the service, you agree to these terms, the User Agreement, and any policies, notices, or rules that are incorporated into them.

1.2 If you do not agree to these terms, you must not use the service, must not create records in the service, and must stop using it immediately. Your continued use of AutoInvoice after a revised version is posted means that you accept the revised version.

2. Authority to use the service

2.1 If you use AutoInvoice for a shop, company, sole proprietorship, partnership, corporation, or other organization, you confirm that you have authority to accept these terms for that organization and to bind it to them.

2.2 If you create an account for another person or business, you are responsible for ensuring that the account owner has authorized the registration and understands the obligations that apply to the account.

3. Definitions

3.1 In these terms, AutoInvoice, we, us, and our mean the operator of the AutoInvoice service and its permitted successors and assigns. Service means the AutoInvoice website, application, pages, forms, document generation tools, exports, backups, support, and related software or materials.

3.2 Shop Data means the records that you enter, upload, generate, import, or store in the service, including customer records, vehicle records, saved items, quotes, invoices, payments, notes, attachments, settings, and document history. User Agreement means the AutoInvoice User Agreement posted with these terms.

4. The service

4.1 AutoInvoice provides tools for managing customers, vehicles, saved items, quotes, invoices, payments, printable documents, exports, and related shop records.

4.2 AutoInvoice is not an accounting firm, law firm, tax advisor, payment processor, government filing system, warranty administrator, insurance adjuster, or consumer reporting agency. You are responsible for checking your invoices, quotes, tax settings, records, exports, communications, and business decisions before relying on them.

4.3 The service may include beta, trial, experimental, or preview features. Those features may be changed, limited, or removed at any time and may be less reliable than other parts of the service.

5. Accounts and approvals

5.1 You must provide accurate, current, and complete account and business information. Shop signups may require administrator approval before access is granted, and approval may be delayed, denied, paused, or reversed at our discretion.

5.2 You are responsible for password security and for all activity under your login. You must not share credentials outside your shop, sell or transfer an account, bypass account controls, or allow a person who is not authorized by the account owner to use the service.

5.3 AutoInvoice may suspend, reject, restrict, or remove accounts that are inactive, unsafe, abusive, unpaid, compromised, duplicative, used for unlawful activity, or otherwise harmful to the service or its users.

6. Account communications

6.1 You agree to receive notices electronically, including by email, in-product message, or posting on the service. Notices may include approval messages, password reset messages, security alerts, policy updates, service announcements, billing messages, and administrative communications.

6.2 You must keep the email address on your account current and monitored. We are not responsible for missed notices caused by an incorrect email address, filters, forwarding rules, full inboxes, or account abandonment.

7. Your data responsibilities

7.1 You decide what customer, vehicle, invoice, quote, payment, note, attachment, and business information you enter into AutoInvoice. You are responsible for having the notices, consents, permissions, and lawful basis needed to enter, process, store, export, print, email, disclose, or share that information.

7.2 If you enter personal information about your customers, employees, contractors, suppliers, or other people, you are responsible for telling them how their information is handled and for complying with laws that apply to your business.

7.3 You must not enter information that is unnecessary for your lawful business purposes. You should avoid storing sensitive personal information, payment card numbers, banking credentials, health information, government identification numbers, or unrelated private notes unless you are legally allowed to do so and the information is necessary for your records.

8. Customer and vehicle records

8.1 The service lets you create records about customers, vehicles, services, parts, labour, discounts, payments, balances, and document status. You are responsible for the accuracy, completeness, and legality of those records.

8.2 You must review customer names, vehicle identifiers, tax treatment, payment status, and document totals before issuing an invoice, sending a quote, accepting payment, or relying on an export. AutoInvoice does not independently verify the information you enter.

9. Invoices, quotes, and documents

9.1 Documents generated by AutoInvoice are provided for convenience. You are responsible for reviewing every quote, invoice, receipt, export, backup, and printable file before using it with a customer, tax authority, accountant, insurer, lender, warranty provider, or regulator.

9.2 AutoInvoice does not guarantee that any document will satisfy every tax, accounting, warranty, insurance, consumer protection, audit, or legal requirement. You are responsible for choosing invoice numbers, tax settings, descriptions, due dates, discounts, and wording that fit your business.

10. Acceptable use

• Do not use AutoInvoice for unlawful, fraudulent, deceptive, abusive, or discriminatory purposes.
• Do not upload malware, attempt to bypass security, scrape the service, overload the system, or access another shop's account or records.
• Do not store highly sensitive information unless it is necessary for your lawful business use and you have appropriate authority to do so.
• Do not use AutoInvoice to send spam, harass people, impersonate another person, misrepresent invoices, payments, taxes, or services, or create documents for transactions that did not occur.
• Do not reverse engineer, copy, resell, sublicense, or commercially exploit the service except as allowed by these terms or by a written agreement with us.

11. System limits and fair use

11.1 We may apply limits to accounts, records, exports, backups, file sizes, request rates, storage, generated documents, sessions, or other parts of the service. Limits may be changed without advance notice where needed for security, reliability, cost control, or abuse prevention.

11.2 We may throttle, block, or suspend activity that places unusual load on the service, affects other users, appears automated, appears abusive, or exceeds ordinary shop use.

12. Fees and paid features

12.1 AutoInvoice may offer free, trial, paid, or limited features. Pricing, billing terms, access limits, and feature availability may change over time.

12.2 If paid features are added, the applicable price and billing terms will be shown before purchase or renewal where required by law. Unless separate written terms say otherwise, fees are non-refundable except where the law requires a refund.

12.3 You are responsible for taxes, duties, bank fees, card fees, currency conversion charges, and other amounts connected with purchases or payments you make through or for the service.

13. Payment processing

13.1 If payment features are added, payments may be handled by third-party payment processors under their own terms. We may receive status information, limited transaction details, and payment metadata, but we do not need to store full payment card numbers in order to operate ordinary account billing.

13.2 You are responsible for payment disputes, chargebacks, refunds, customer receipts, tax reporting, and payment records connected with your own customers unless a separate written agreement says otherwise.

14. Exports, backups, and records

14.1 AutoInvoice may provide exports or backups for convenience, but you remain responsible for keeping records required by your business, tax, consumer protection, employment, privacy, or other legal obligations.

14.2 You should review exported data before relying on it. AutoInvoice does not guarantee that an export satisfies every legal, tax, insurance, warranty, audit, privacy, employment, accounting, or retention requirement.

14.3 Once you download, print, email, or otherwise remove a file from the service, you are responsible for securing that copy and for deleting it when it is no longer needed.

15. Support and maintenance

15.1 We may provide support through the channels we choose, but support is not guaranteed unless a separate written agreement says so. We may access account records, logs, and settings where needed to investigate a support request, security issue, suspected misuse, or service problem.

15.2 Maintenance may occur with or without notice. During maintenance, some features may be unavailable, slower, incomplete, or temporarily disabled.

16. Third-party services

16.1 The service may rely on third-party hosting, database, storage, email, monitoring, analytics, payment, security, font, browser, and infrastructure providers. Those providers may process information in order to make the service work.

16.2 The service may also link to third-party websites or produce files that you use with third parties. We do not control third-party services and are not responsible for their acts, omissions, terms, policies, availability, security, or accuracy.

17. Privacy and user agreement

17.1 The User Agreement explains how account information, shop records, customer records, vehicle records, usage information, logs, derived data, and related information are collected, used, retained, disclosed, and shared.

17.2 By using the service, you agree to the data handling terms in the User Agreement. If there is a conflict between these Terms of Service and the User Agreement about data handling, privacy, consent, user choices, or privacy rights, the User Agreement governs for that subject.

18. Intellectual property

18.1 AutoInvoice and its software, design, interface, workflows, names, logos, and related materials are owned by AutoInvoice or its licensors. You receive a limited right to use the service as allowed by these terms.

18.2 You keep ownership of the business records and content you enter into the service, subject to the rights you grant AutoInvoice to host, process, use, disclose, and share that data as described in these terms and the User Agreement.

18.3 If you send feedback, ideas, suggestions, bug reports, or feature requests, you allow us to use them without restriction, payment, attribution, or obligation to you.

19. Confidentiality

19.1 You must keep non-public information about the service confidential, including unreleased features, account credentials, security details, private support communications, and information you receive through testing or administrator access.

19.2 We treat Shop Data as confidential and disclose it only as described in these terms, the User Agreement, a written agreement, your instructions, or as required or permitted by law.

20. Service changes and availability

20.1 AutoInvoice may add, remove, suspend, replace, discontinue, or change features at any time. The service may be interrupted by maintenance, updates, hosting issues, security events, internet problems, third-party services, traffic spikes, or events outside AutoInvoice's control.

20.2 We do not promise that the service will be available at all times, that data will never be lost, that every defect will be fixed, or that the service will remain compatible with every browser, device, integration, or workflow.

21. Administrative access and enforcement

21.1 Platform administrators and authorized support personnel may access account, business, customer, vehicle, invoice, quote, payment, export, backup, and log data for approval, support, security, troubleshooting, compliance, enforcement, business operations, and service maintenance.

21.2 We may investigate suspected misuse and may restrict features, suspend access, remove content, preserve records, or contact affected parties where we believe it is necessary to protect the service, users, third parties, or the public.

22. Commercial data terms

22.1 AutoInvoice may later sell, rent, license, disclose, or otherwise share certain account, business, customer, vehicle, invoice, usage, or derived data for commercial purposes where permitted by law. If a law requires notice, opt-in consent, opt-out rights, or fresh consent before that sale or sharing, AutoInvoice will provide it before beginning that practice. Passwords, recovery codes, raw authentication secrets, and payment credentials are not sold.

22.2 Commercial data uses may include analytics, benchmarking, advertising, marketing, lead generation, product research, business intelligence, fraud prevention, service improvement, partner referrals, business transactions, or licensing, sale, or disclosure of aggregated, segmented, derived, or de-identified datasets.

22.3 AutoInvoice may share data with vendors, service providers, affiliates, buyers, investors, lenders, advisors, analytics providers, advertising or marketing partners, research partners, commercial partners, regulators, or other third parties described in the User Agreement.

22.4 This section is subject to the User Agreement and to applicable privacy law. Where the law requires notice, consent, opt-out rights, or a specific control before a sale or sharing practice begins, that requirement must be met before the practice begins.

23. Disclaimers

23.1 AutoInvoice is provided as is and as available. To the maximum extent permitted by law, AutoInvoice disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted service, error-free operation, and perfect accuracy.

23.2 We do not warrant that the service, generated PDFs, exports, backups, tax settings, calculations, document numbering, customer records, vehicle records, or document templates will meet your requirements or satisfy every legal, tax, warranty, insurance, accounting, audit, or regulatory requirement.

23.3 Some jurisdictions do not allow certain exclusions. Where that is the case, the exclusions in these terms apply to the maximum extent permitted by law.

24. Limitation of liability

24.1 To the maximum extent permitted by law, AutoInvoice will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost savings, lost goodwill, lost or corrupted data, business interruption, security incidents, replacement services, or the cost of recreating records.

24.2 To the maximum extent permitted by law, AutoInvoice's total aggregate liability arising out of or relating to the service or these terms is limited to the greater of the amounts you paid AutoInvoice for the service in the twelve months before the event giving rise to the claim, and one hundred Canadian dollars.

24.3 These limits apply to all claims and all theories of liability, including contract, tort, negligence, strict liability, statute, and otherwise, even if a limited remedy fails of its essential purpose.

25. Indemnity

25.1 You agree to defend, indemnify, and hold AutoInvoice and its owners, personnel, contractors, service providers, and affiliates harmless from claims, losses, liabilities, damages, fines, penalties, costs, and expenses, including reasonable legal fees, arising from your use of the service, your data, your violation of these terms, your violation of law, your customer communications, your documents, or your handling of another person's information.

25.2 We may assume the defence and control of any matter subject to indemnification by you, at your expense, and you will cooperate with us. You may not settle a matter in a way that imposes an obligation, liability, or admission on us without our written consent.

26. Suspension and termination

26.1 We may suspend, restrict, or terminate access to the service at any time, with or without notice, including where an account is unapproved, inactive, unpaid, unsafe, abusive, compromised, unlawful, or in breach of these terms or the User Agreement.

26.2 You may stop using the service at any time. Before closing an account, you should export any records your business needs. We are not required to keep records available after an account ends except where a separate written agreement or applicable law requires it.

27. Effect of termination

27.1 When your account ends, your right to use the service ends immediately. We may retain, archive, de-identify, or delete Shop Data in accordance with the User Agreement, our backup practices, and legal or business needs.

27.2 Sections that by their nature should survive termination will survive, including sections about data, confidentiality, intellectual property, fees, disclaimers, limits of liability, indemnity, dispute terms, governing law, and changes.

28. Assignment and business transfers

28.1 You may not assign or transfer these terms or your account without our written consent. We may assign these terms, transfer the service, or transfer information connected with the service in connection with a merger, acquisition, financing, reorganization, insolvency, sale of assets, or other business transaction.

28.2 A recipient of the service or related assets may continue to process account information, Shop Data, usage information, and derived data under these terms, the User Agreement, or successor terms with substantially similar protections.

29. Force majeure

29.1 We are not liable for delay or failure to perform caused by events beyond our reasonable control, including hosting failures, network failures, internet disruptions, power outages, cyberattacks, malware, denial-of-service attacks, labour disputes, epidemics, natural disasters, war, civil unrest, government action, supply issues, or changes in law.

30. Governing law and disputes

30.1 These terms are intended for an AutoInvoice service operated from Saskatchewan, Canada, and are governed by the laws of Saskatchewan and the applicable laws of Canada, unless mandatory law requires otherwise.

30.2 The courts of Saskatchewan have jurisdiction over disputes, subject to any mandatory law that gives you the right to bring a claim elsewhere. Before starting a proceeding, you agree to contact us and try in good faith to resolve the dispute informally for at least thirty days.

31. Severability and waiver

31.1 If any part of these terms is found unenforceable, it will be read down to the minimum extent necessary, or severed if it cannot be read down, and the rest of the terms will remain in effect.

31.2 A failure or delay in enforcing a right is not a waiver of it, and a waiver in one case is not a waiver in any other case. A waiver is effective only if it is in writing.

32. Changes to these terms

32.1 AutoInvoice may change these terms at any time by posting an updated version. Unless the updated terms say otherwise, changes are effective when posted. Your continued use of AutoInvoice after changes are posted means you accept the updated terms.

32.2 If a change is material or if applicable law requires direct notice, opt-in consent, opt-out rights, or renewed consent, AutoInvoice will provide the notice or consent process required by law. If you do not accept a change, you must stop using the service and may ask to close your account.

33. Contact and legal review

33.1 Questions about these terms should be sent to the site owner or administrator responsible for AutoInvoice.

33.2 These terms are a working policy draft prepared for the operator of the service. They are not legal advice, and they should be reviewed by qualified legal counsel before production use, before onboarding customers who are not already known to the operator, and before any sale or sharing of personal information begins.